Call center customer service jobs deal with responding to telephone calls, answering client queries, and helping fix their problems. If you have loads of patience and quick thinking abilities then you would be best suited for this job. Designing a resume based on this format would help you create a perfect call center customer service resume that will project you as the right candidate for the post.
This Call Center Customer Service Resume guides you on how to write the best resume to get the best job in this field. This Call Center Customer Service Resume covers job description and objective tips which will guarantee you for your dream job as Fresher. This resume will help you to get your job.
Remember that your name should always be on the top of the front page of the Call Center Resume. Do not use stylistic font to make it more prominent. Write it simple. The position does not matter much. You can place the name at the center or at the extreme left corner of the front page. The contact details should include details such as your name, your residential address, contact number and email-id. You can also download b.com resume format.
Call Center Customer Service Resume Sample
Your Name
Mobile no:
Email-ID
Career Objective:
Seeking a post in the call center customer service field where I could utilize my problem-solving skills in an exclusively customer-oriented environment
Summary:
- Experienced in providing the best possible customer service and guaranteeing total customer satisfaction
- Proven patience, tolerance, and immunity to working in a stressful environment
- Proficient in providing on the job training to recruits
Skills:
- Very articulate with excellent communication skills
- Keen listening and quick thinking abilities
- Patient, empathetic and convincing
- Pleasant and cheerful voice quality
- Adaptable, can work in shifts
Educational Qualifications::
B.Sc Chemistry, University of San Jose
Diploma in Level 1 Computer
Technical Skill:
- Well versed MS Excel, MS Word, MS Access, MS PowerPoint
- Efficient in Internet and Basic Computer Applications
- Operating Systems: Windows XP/7/8/10
- Typing Speed 40 W.P.M.
Experience
Customer service senior representative, Quantum Solutions Call canter
Tasks:
- Answering phone calls professionally and efficiently
- Routing calls to correct department
- Identifying, researching, and resolving customer issues using a computer database
- Completing call logs and call reports
- Making follow-up calls to customers whenever necessary
Hobbies:
- Playing golf and listening to music
References:
XYZ
Personal Details:
Date of Birth:
Gender:
Marital Status:
Nationality:
Languages known:
Permanent Address:
Declaration:
I hereby declare that the information provided above is true as per knowledge.
Signature
Final Words
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