Best Insurance Customer Service Resume Sample

Insurance Customer Service Resume

Remember that your name should always be on the top of the front page of the Senior Insurance Customer Service Resume. Do not use stylistic font to make it more prominent. Write it simple. The position does not matter much. You can place the name at the center or at the extreme left corner of the front page. The contact details should include details such as your name, your residential address, contact number and email-id.

This Senior Insurance Customer Service Resume guides you on how to write the best resume to get the best job in the field. This Senior Insurance Customer Service Resume covers job description and objective tips which will guarantee you for your dream job as Fresher. This resume will help you to get your job.

Your insurance customer service resume needs to clearly state your area of expertise. This sample senior Insurance Customer Service resume is concise, which is sure to land you an interview. Find a BPO Team Leader Resume here for your reference.

Insurance Customer Service Resume

 Insurance Customer Service Resume

Your Name

Mobile no:  

Career Objective

Seeking a position of senior insurance customer service representative that would allow me to gain a diversified professional experience as well as personal growth.

Summary of Qualifications:

  • More than 4 years of experience in servicing policyholders of property, casualty, automotive, and other types of insurance
  • Excellent leadership skills
  • Ability to train staff
  • The strong reputation of building good relationships with clients
  • Expert in influencing potential clients to purchase our policy
  • Well-organized and good at adapting to change
  • Focused, highly motivated, energetic with a pleasant personality
  • Expert in the use of AMS 360, In Star, and Doris Management system
  • In-depth knowledge of the insurance policies
  • Comfortable with multi-tasking and efficient in sticking to deadlines


  • Certified Insurance Service Representative-20xx from CISR Institute Oregon
  • Associate of Social Studies-20xx from Oregon Community College
  • License from Society of Insurance Service Provider


ABC Insurance Inc. Oregon

(20xx-till now)

Senior Insurance Customer Service Advisor

  • Responsible for handling customer service calls in an insurance process
  • Calculates premiums, commissions, adjustments using insurance rate standards
  • Communicates with the insurance agent and the client to inform them of the status of their account
  • Examines correspondence from the agents and the clients, checks the application form, and verifies documentation
  • Maintains files of each policyholder
  • Maintains a record of all policies, their updates, and cancellation, if any
  • Updates modify and processes existing policies to reflect the change in beneficiary and amount of coverage
  • Confers with clients to obtain information when claims are made on policies



Personal Details:

Name                              :         
Father’s name                 :         
Date of birth                  :       
Marital status                 :         
Nationality                     :         
Other language              :          English
Permanent Address       :           XYZ


I hereby declare that the above-mentioned information is correct and true as per my knowledge.


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