Your attitude and the technique used while handling customers play a crucial role in closing a sales call. If the sale happens to be on a telephone, it is all the more difficult to close a call, because the customer is not sitting in front of you. You need to be extra careful with the choice of words, intonation, diction, and tone. This sample telephone sales customer service resume outlined here is a format, which is recognized by most of the corporate houses.
Remember that your name should always be on the top of the front page of the Telephone Sales Customer Service Resume. Do not use stylistic font to make it more prominent. Write it simple. The position does not matter much. You can place the name at the center or at the extreme left corner of the front page. The contact details should include details such as your name, your residential address, contact number and email-id.
This sample of Telephone Sales Customer Service Resume guides you on how to write the best resume to get the best job in the field. This Telephone Sales Customer Service Resume covers job description and objective tips which will guarantee you for your dream job. You can also download Customer Service Executive Resume.
Telephone Sales Customer Service Resume
Your Name
Mobile no:
Email-ID
Career Objective:
Looking for a telephone sales customer service position in which extensive experience in customer service, telephone sales, and quality customer service will be of value to the organization.
Summary:
- 4 years experience in telemarketing and telephone sales
- Exceptional customer service professional
- Ability to work in an organized setup and can easily adapt to the changing environment
- Result-oriented, enthusiastic and has great interpersonal skills
- Excellent in handling different types of customers
- Efficient in meeting the sales target
- Functions in an effective and in an organized way
Educational Qualifications:
- B.Com From XYZ College
- 12th From XYZ School
- 10th From XYZ School
Technical Skills
- Well versed MS Excel, MS Word, MS Access, MS PowerPoint
- Efficient in Internet and Basic Computer Applications
- Operating Systems: Windows XP/7/8/10
- Proficient in Photoshop, Corel Draw
Experience:
Call America Group Inc.
Telephone Sales Customer Service Representative, 20XX-20XX
Responsibilities:
- Responsible for receiving and placing telephone calls to customers about the sale of the product
- Promoting other new product launches to the customers
- Generating reports and managing the customers through constant follow-ups
- Assisting customers through the selling and purchasing procedure and resolving their doubts and queries
- Verifying the information and the background of the customers
- Classify the different outbound calls as Cold, Warm, and Hot depending on the response of the customers
Strengths:
- Sincere, hardworking and honest
- Ability to grasp new skills quickly
- Positive Attitude
- Team work skills
- Can execute a task within given time
References:
Will be provided on request
Personal Details:
Date of Birth:
Gender:
Marital Status:
Nationality:
Languages known:
Permanent Address:
Declaration:
I hereby declare that the information provided above is true as per knowledge.
Signature
Final Words
Share this Telephone Sales Customer Service Resume article on social networks such as Facebook, twitter, Instagram or the social network of your choice. We invite you to enjoy all the content we have for you, enter our different categories and discover all the content we have for you.
